Security operations
Incident response posture
FrootAI monitors production and responds to incidents during early access. The targets on this page are operational intentions, not a contractual response-time guarantee, 24/7 staffing commitment, automatic service-credit policy, or substitute for a signed SLA.
Response priorities
- protect users and contain security impact;
- preserve evidence and assess affected systems and data;
- restore safe service and validate the recovery;
- notify affected parties and authorities when law or contract requires it; and
- document corrective actions appropriate to the incident.
Communication
Current service availability and public incidents are communicated through the status page when appropriate. Security reports can be submitted through GitHub Security Advisories. Response timing depends on severity, available evidence, provider dependencies, and legal notification requirements.