Terms of Service

These terms govern access to and use of FrootAI websites, accounts, tools, APIs, and hosted services. The service provider is identified in the Impressum. By creating an account or using a hosted service, you agree to these terms.

1. Service scope

FrootAI provides software, documentation, discovery tools, developer integrations, and selected hosted features. Features may be marked preview, beta, deferred, or generally available. Preview and beta features may change or be withdrawn and do not carry a service-level commitment unless a signed order states otherwise.

2. Accounts and security

You must provide accurate account information, protect your sign-in methods, and notify us promptly of suspected unauthorized access. You are responsible for activity performed through your account unless caused by a failure of controls operated by FrootAI.

3. Acceptable use

You must not use the service to:

• break applicable law or infringe another person's rights;
• introduce malware, evade access controls, or disrupt the service;
• probe systems without authorization or use generated material as proof of security or compliance;
• submit secrets, regulated data, or third-party personal data without authority and an appropriate service agreement; or
• misrepresent generated recommendations as guaranteed, certified, or professionally approved outcomes.

4. Your content and generated output

You retain rights in content you submit. You grant FrootAI the limited rights required to process that content and operate requested features. Generated output may be incomplete or inaccurate and must be reviewed before production, security, legal, medical, financial, or other high-impact use.

5. Third-party services and open-source software

Some features connect to third-party providers or open-source projects. Their terms and privacy notices may apply separately. Open-source packages are governed by the licenses distributed with those packages.

6. Fees, cancellation, and refunds

FrootAI has no live paid plans in 2026. Any future commercial offer will present its final price, billing period, taxes, cancellation, refund, and renewal terms before purchase. No trial, refund, subscription, or service-credit promise applies until those terms are published or signed.

7. Availability and changes

We may maintain, update, limit, or discontinue features. Public uptime or support targets become binding only where the applicable plan, order form, or signed agreement explicitly says so. The public availability page describes the current non-contractual posture.

8. Suspension and termination

We may restrict access where reasonably necessary to protect users, comply with law, prevent abuse, or address a material breach. You may stop using the service and schedule account deletion through account settings. Data handling after termination follows the Data Protection Noticeand any signed agreement.

9. Disclaimers and liability

Except for commitments expressly made in a signed agreement, the service is provided without a guarantee that every recommendation, third-party source, or generated output is complete or error-free. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for intent, gross negligence, injury to life, body, or health, or mandatory consumer rights.

10. Governing law and changes

German law applies subject to mandatory consumer protections and conflict-of-law rules. We may update these terms as the service changes. Material changes will be identified by a new last-updated date and, where required, communicated before they take effect.

11. Contact

Questions about these terms: [email protected]. Privacy requests: [email protected].